Privacy Policy

Depending on how you interact with ZORS CRAFT, we may receive information such as your name, email address, company or brand name, website, project requirements, messages, and other information you voluntarily provide. Our website may also generate basic technical information necessary for security, performance, and operation.

We use information when reasonably necessary to respond to inquiries, evaluate project requests, communicate with clients and prospective clients, provide agreed services, maintain our website, protect our systems, meet legal obligations, and improve our operations.

Where required, we process personal information on an appropriate legal basis and obtain consent when consent is required. Providing information through our contact or project brief forms means we may use that information to respond to the request for which it was submitted.

We do not sell personal information. Information may be shared with service providers or professional partners when reasonably necessary to operate our business or deliver an agreed service, subject to appropriate confidentiality and security expectations.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, contractual or business requirements, dispute resolution, security, and applicable legal obligations.

We apply reasonable organizational and technical measures intended to protect information against unauthorized access, misuse, alteration, disclosure, or loss. No digital system can guarantee absolute security, so we continually review how information is handled.

Subject to applicable law, including Indonesia's UU No. 27 Tahun 2022 on Personal Data Protection (UU PDP), individuals have rights relating to their personal information, including rights to obtain clarity on processing, access or rectify information, withdraw consent, and request deletion or restriction of processing.

Some technology providers used in operating our website or delivering projects may process information from infrastructure located outside Indonesia. Where applicable, we take reasonable steps to ensure such processing is handled in accordance with applicable requirements and contractual safeguards.

This website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

We do not currently use non-essential tracking cookies for advertising purposes. We may use limited technical cookies or similar technologies strictly for essential website functions, performance, and security.

We may update this Privacy Policy as our website, operations, technologies, or legal obligations change. The latest revision date will always appear at the top of this page.

Privacy-related requests, questions, or data notices can be sent directly to hello@zorscraft.id.